Strategic Account Manager

£60-80K base, uncapped commission and excellent benefits    London (Remote Working Supported)

Strategic Account Manager- Business Intelligence

We are working with a top international Biopharma Business Intelligence Company with their search for an ambitious, high performing Strategic Account Manager. The Account Managers will be responsible for working with and growing a defined set of clients in the Pharmaceutical industry.

This is an excellent opportunity with unlimited earning potential for a driven, tenacious, intelligent, articulate Self-starters, who enjoy both cultivating client relationships and uncovering new sales, as well as working for an organization with excellent and varied career development opportunities.


In this role you will:

  • Own and grow a distinct client base of approx. 15 Global accounts (EU HQ) within the Pharma and CRO space
  • Experience selling technology solutions
  • Build and foster relationships to maintain current book of business, with annual uplift
  • Proactive hunting to sell new solutions to existing clients as well as other departments within their business who do not yet subscribe to services
  • Proficient in scoping custom/consulting deliverables and working as a unit with consulting team from point of inception to deliverables and beyond
  • Proficient or prior experience selling API and Informatics solutions
  • Account Strategist - Strategically map out and plan your approach to grow each account (Including Company size & Revenue; Their mission & Strategy; SWOT Analysis; Org Chart; Contact details & relationships; Current Services; Potential for Growth; Strategy for Growth and Implementation Schedule)
  • Be responsible for the full cycle of planning execution, leveraging support teams to help you
  • Meet your clients when appropriate. Connect with them on social media and be in regular contact with them by phone
  • Organize customer visits efficiently
  • Master knowledge of Business Intelligence product suite (subscriptions, one-time products, and consulting), competitors & clients to provide excellent service & maximize sales.
  • Establish productive, professional relationships with strategic business leaders
  • Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas and contingency plans
  • Meet required KPIs and ensure your activity meets or exceeds standards and expectations
  • Continually improve your product and industry knowledge to ensure the best support can be offered to your customers and colleagues
  • Contribute fully to the objectives of your division and achieve the personal objectives set by your manager
  • Be expected to collaborate with colleagues of all levels proactively, positively and professionally
  • Provide feedback from customer training sessions / meetings – share with colleagues and ‘manage up’
  • Maintain high customer satisfaction for all services, functions and experiences
  • Frequent travel: 40% of your time will be spent with your clients


What you will need to succeed:

  • At least 4 years of experience in both B2B sales and account management
  • A proven track record of having successfully and consistently won new business contracts
  • Minimum of 3 years healthcare/drug development/pharmaceutical industry-related work experience or 2 years sales experience directly selling clinical research market
  • Experience selling technology solutions within the clinical services arena is a plus and would also be considered
  • Account Management experience up-selling & cross-selling directly to senior decision-makers
  • Strong networking and rapport building ability
  • Proven ability to successfully conduct business with clients in person
  • Accountability, Positivity & Integrity
  • To be a dynamic self-starter, solution focused and a creative thinker
  • Ability to present complex ideas & products simply, so they resonate with your audience
  • Ability to present to different audiences / personas in their own ‘language’
  • Ability to identify client challenges, and develop creative solutions in close collaboration with colleagues and clients to maximize product potential
  • Strong organizational skills set priorities and be flexible in changing, fast-paced, and high-stress environment
  • Highly developed business acumen and the ability to understand the wider issues of the industry
  • Effective use of to detail contact and progress on each account
  • Excellent, communication, presentation, listening, negotiation and closing skills


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